T&C

All UK orders include postage in the given price. Please allow 5 working days for delivery. Overseas orders are subject to a further postage charge dependent on country. Please allow longer for overseas orders. Custom orders will take longer depending on the design.

Orders may be placed by E-mail, telephone, by post or in person.
All orders must be paid for in advance of dispatch.
Orders will be dispatched as soon as possible thereafter.
Customers will be notified if any delays are expected.

Payment can be made by Paypal, credit/debit card over the phone, cash on the premesis in Chorley, or by cheque made payable to Kath Eastham. If paying by cheque please allow 7 working days for payment to clear.

A quote will be given for custom orders. Custom and personalised orders require an up front non-refundable deposit.

All content on this site including photography and design  is subject to copyright. I reserve the right to photograph custom orders for display purposes and promotion.

No details given by customers are ever shared with third parties without prior consent.

RETURNS

We are confident that you will be delighted with your purchase.
If you are not we will gladly replace the product, or refund your money.
Please note that any such goods must be returned in "as new condition" and
with the original packaging within 14 days of dispatch date. Refunds cannot be given on personalised orders, please give careful consideration before ordering a personalised item. Returns made after this timeframe will not be refunded.

CLAIMS
All items will be packed securely, and often sent by a tracked service. I must be notified within 14 days of dispatch for non delivery of goods and within 7 days of receipt for damage/shortage of goods. I will then look into the situation and take the necessary action with the courier.

 

 

 

By placing an order you agree to the above terms and conditions.